Frequently Asked Questions
Everything you need to know about shopping with rappid.
How long does shipping take?
We offer express shipping on all orders. Domestic delivery typically takes 2-4 business days, while international shipping can take 5-10 business days depending on your location.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials sustainably sourced?
At rappid., we prioritize quality and ethics. We work closely with certified manufacturers to ensure our fabrics meet high standards for durability and responsible production.