Returns & Exchanges
At rappid., we want you to love your fit, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your purchase isn't quite right, we've designed a streamlined process to get your refund or exchange processed as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Drop Off Package
Hand your package to any authorized carrier location or schedule a pickup to send your items back to our distribution center.
- 4.Receive Refund
After our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.